By placing an order on Mantova Moda, you confirm that you have read, understood and accepted the provisions of this document. The user is encouraged to promptly contact the company in case he has any concerns or questions in relation to the following.
2 - CONDITIONS OF PURCHASE
Via Tagliamento n 10 Marmirolo Mantova
3 - CHANGE ORDER
The 'buyer may change the order already submitted only within the period of 24 hours from the time of conclusion of the contract.
4 - RIGHT OF WITHDRAWAL
The consumer, in accordance with Legislative Decree 185 of May 22, 1999 (Implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts) has the right to terminate any contract, without any penalty and without specifying the reason within and no later than the deadline of 10 working days from receipt of goods. The aforementioned Ordinance defines consumer "means a natural person who is acting for purposes not related to their professional activity." Therefore, this right may only be exercised by those who buy as individuals for personal purposes not related to their work. There remain, therefore, excluded from this law all those who purchase a legal person for purposes related to commercial activities and, therefore, indicate the order the VAT. This right can not be claimed even for purchases made by retailers or by those who in any way purchase for resale to third parties. The consumer may not exercise the right of withdrawal for contracts for the provision of any non-prefabricated goods on the basis of an individual choice of the consumer.
The right of withdrawal is exercised by sending, within the prescribed period, a written notice by mail or by postal mail to:
Via Tagliamento n 10 Marmirolo Mantova
The consumer will then have to return the product with shipping at their own expense as required by the above-mentioned Decree (Art. 5, para 6). No refund will be made if the goods relating to the withdrawal, did not arrive at their destination at the address indicated above, or if the goods were not intact and in its original packaging with suitable outer packaging, or even if it were proven, used and / or any way altered, and if it were devoid of invoice and delivery note. Inside the package will be there all the accessories supplied data and documentation of the original product.
[[INOME_AZIENDA]] shall refund to the consumer the amount paid by him, including shipping costs, within 48 hours of receipt of the returned goods in such manner as shall be agreed directly with the consumer (Art. 5, para 7).
5 - SHIPPING AND DELIVERY
All shipments are insured and have the telephone notice, to check the availability of the customer to receive the goods on the appointed day (courier for obvious reasons of logistics and transport needs of an availability of at least a couple of hours), for Therefore any costs of storage and / or redelivery caused by non-compliance with the willingness on the part of the customer will be charged.
Deliveries are made on weekdays from Monday to Friday.
Deliveries are always at street level. The carriers do not deliver on the floors. Special places of delivery as limited traffic areas or roads with limited mileage, are to be reported at time of order.
The buyer is obliged to check carefully the conditions of the packages at the time of delivery and that the number of packages is as described in the transport document. If there are any damage to the packaging, the buyer is obliged to dispute that fact by writing to the carrier on the delivery document the words "subject to removal because the packaging is damaged."
6 - WARRANTIES
The products are accompanied by a 24 month warranty on defects, within the meaning of the Consumer Code; for purchases charged to people and companies with VAT warranty is 12 months.
All products in "promo" from Trade Shows, Showrooms, since they fall under the category of "well used" by law the warranty is 12 months for lack of conformity is not aesthetic.
7 - PRIVACY
Pursuant to and by effect of art. 13 of Legislative Decree 196/03 (relating to protection of personal data) 85 study design process the data supplied in compliance with the legislation on protection of personal data in the form and mainly electronic. No data provided will be disclosed to third parties. The personal data provided by users who request services are used only to perform the service or provision requested.
8 - PAYMENTS
[[INOME_AZIENDA]] accepts the following payment methods, trying to meet the needs of all customers:
Wire Transfer Policy
In case of payment by bank transfer in advance, sending the ordered only occurs when the actual crediting to c / c 85 Design Studio, which must take place within 5 working days from the date of acceptance of the order, the elapsed which the order is deemed automatically canceled.
The purpose of the bank must bear the reference of the order, which is issued in the order confirmation email.
Payment by Credit Card
In case of purchase of goods with credit card payment, together with the completion of the online transaction, the bank will automatically debit the reference amount of the purchase on your credit card. In case of cancellation the amount will be reversed and refunded on the same credit card.
Payment by PayPal
By choosing to pay with PayPal the amount will be charged directly on the credit card (VISA, MasterCard and Eurocard). PayPal protects the buyer because the information is not passed financial information.
For each transaction performed by this method will be sent an email confirmation from PayPal. The order amount is debited from your PayPal account at the time of order. In case of cancellation the amount will be refunded to the customer's PayPal account.
In the event of payment default, [[INOME_AZIENDA]] reject its purchase order, notifying us via e-mail.